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iv.  Coordinate project tracking
                                               Develop a project tracking worksheet for applicants to utilize,
                                               that focuses on the application steps and when to talk to each
                                               department. This worksheet should be published on the CPD’s
                                               website and linked on other department websites (more on web-
                                               sites below). Departments should also utilize this project tracking
                                               worksheet for mid-project signoffs as they refer an applicant to the
                                               subsequent department. The staff member reviewing the appli-
                                               cation from each department should sign and date the worksheet
                                               before sending the applicant to the next department. This will also
                                               help the applicant remember who they discussed their project with
                                               in each department, and help them return to the same staff mem-
                                               ber if needed. For ease of use, this worksheet should be available
                                               in hard copies in the CPD office, as a link on department web-
                                               pages, and as part of the tracking system on the e-permit website.
                                               If willing, applicants should be encouraged to share their track-
                                               ing worksheet with the Coordinator to determine if the overall
                                               tracking approach is working and if this process assists projects in
                                               moving faster.

                                               v.  Streamline review process
                                               When conducting project review, each department should work to
                                               streamline their review process in order to make it easy to under-
                                               stand and follow for all project applicants, but especially for those
                                               that have never gone through the process before. A streamlined
                                               review process will also eliminate any unnecessary steps that add
                                               time or cost expense and take away from a fast and efficient review
                                               process. While each department’s review process differs, streamlin-
                                               ing includes examining extraneous review steps and consolidating
                                               steps where possible.


                                               vi.  Document common solutions
                                               While each project is unique, review processes that result in similar
                                               decision outcomes allow project applicants to learn from each oth-
                                               er and to provide applications that will more likely result in favor-
                                               able outcomes and efficient review processes. With this in mind,
                                               each department should record solutions to challenges that arise in
                                               project review in order to utilize similar solutions over time.

                                               For departments with a review process that utilizes one person or
                                               a designated person per area, the reviewer should record decisions
                                               that are made regarding design issues that arise so they can refer
                                               back to it when future applications contain the same design issues.
                                               This will help speed up the process for the reviewer and provide
                                               consistency in outcomes for applicants.







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