Page 180 - Littleton, CO Comprehensive Plan

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the survey and the general comments were delivered to the Joint Leadership and City Council during their October
8 study session.

ENVISION LITTLETON TELEPHONE TOWN HALL

On August 28, 2019, Envision Littleton hosted a telephone town hall to increase the opportunities for public
comment during the open comment period for the draft Comprehensive and Transportation Master Plans. The
Envision Telephone Town Hall merged listening and asking questions over the phone with several other ways to
watch and participate in the event:

• In person — citizens were welcome to attend the meeting in the Council Chamber at the Littleton Center and
submit written questions;

• Website — questions were submitted online at www.littletontownhall.org during the meeting (closed-
captioning was available on that website);

• Facebook & YouTube — The meeting was live streamed on the city's Facebook and YouTube channels;

• Cable TV — Littleton's Xfinity and CenturyLink DirectTV customers could watch the meeting on Channel 8.

The event was moderated by Kelli Narde, Littleton’s Communications Director. Kelli was joined by a panel of experts
including:

• Mark Relph, City Manager

• Jennifer Henninger, Director of Community Development
• Kathleen Osher, Manager of Innovation & Performance Excellence

• Keith Reester, Director of Public Works

The Town Hall is like a radio call-in show because it allows participants to interact with a speaker from the comfort of
their homes or offices.

The day before the event participants receive an automated pre-call recorded by Kelli Narde announcing the event
and the day of the event, invitees receive another recorded message that welcomes them to the event and asks
them to simply stay on the line to join.

By calling out to participants, the Telephone Town Hall increases participation and there is no need to remember to
dial into the event. Utilizing this technology, we brought 365 people together on the call in a matter of seconds.

Once on the Telephone Town Hall, participants engage with the event by using their phone’s keypad to respond
to poll questions, request the chance to get in line to ask a question live on the air. Questions are also offered via
social media and in-person by submitting a written question. These combined provide valuable data and feedback.

In addition to questions, the Envision Littleton Telephone Town Hall included poll questions regarding key facts
and data discovered during the 18-month Envision process. Then, following the event, we were provided with a
summary included here.

envisionlittleton.org